TERMS OF SALES

Article 1: Purpose of the contract The purpose of these general rental conditions is to determine the terms of rental of the different types of scooters and bicycles (hereinafter referred to as bicycles the different models available for rental: Electric Assisted Bikes, Muscular Bikes, scooters (Kisbee 50cc and Honda 125cc) and any accessories (hereinafter referred to as the “Accessories”) through a rental contract concluded between Rent Bike Luberon and Luberon Bike Shop (hereinafter referred to as “RBL&LBS” or the "Renter") and the customer (hereinafter referred to as the "Renter") Article 2: The Renter In order to benefit from the rental contract, the signatory must be of legal age and declare themselves capable of cycling or driving. of a scooter and have no medical contraindications. Persons other than the Renter may be authorized to use the Bicycles or scooters and Accessories provided that their identity is precisely indicated in the rental contract, and that they they meet the same conditions as the Tenant, including in the case of minor children, and whose legal guardian is the signatory of the contract. Apart from the Renter and any approved users, no one is authorized to use the Bicycles or Scooters and the Accessories. Article 3: Rental terms: reservation, payment, prices, duration, deposit, availability, support a: Reservations The Renter can make reservations via the website www.rentbikescooterluberon.com or www.luberonbikeshop.com, at the point of Rental, by email or by phone. The reservation is only effective after confirmation from the Lessor by email and payment by the Lessee of a minimum deposit of 30% of the rental amount. If the Lessor were to refuse the reservation, any financial transaction would be canceled and the Renter's bank account would not be debited. The lessor undertakes to respond to emails within 5 working days. In the event of cancellation: 14 days before the start of the rental RBL&LBS reserves the right to keep the 30% deposit received during the reservation as compensation 4 days before the start of the rental, RBL&LBS reserves the right to claim cancellation fees in the amount of 100% of the total amount of the reservation. Cancellation fees will not be paid when the cancellation is caused by the duly justified illness of the Renter, or in the event of proven detestable weather conditions (mistral with gusts of more than 80km/h, rain or snow storm). RBL&LBS will not reimburse the rental but undertakes to offer you other rental dates depending on the availability of the equipment and the reservations already in place. b: Rental/payment terms/Payment methods: The Renter goes to a previously identified rental point and signs a rental contract in which he acknowledges having read the general rental conditions and accepts them. When signing the contract, the Tenant provides the necessary supporting documents (valid identity card or passport) and provides a deposit (see below). Payment for the rental (hereinafter the “Rental”) is made at the time of collection of the Bikes and Accessories, by credit card, checks, ANCV Checks (for a minimum of €60) or cash. In the same way, any other sums possibly due for the rental (deductibles, any rental extensions not subscribed to at the start of the rental period, repairs, etc.) will be payable upon return also by bank card, checks, ANCV checks or cash. At the time of delivery of the Bicycles and Accessories, an inventory will be carried out and signed jointly between RBL&LBS and the Renter. c: Prices: RBL&LBS provides the Tenant with one or more bicycles and/or scooters as well as their accessories under the pricing conditions in force on the day the rental contract is signed. These prices are described on the website www.rentbikescooterluberon.com or www.luberonbikeshop.com or at a dedicated rental point and according to defined time slots. Rental rates are subject to change before each season. Concerning the tourist circuits offered by RBL&LBS: In general, the prices do not include (unless otherwise specified in the detailed technical sheet of your circuit): Personal expenses Drinks Meals or snacks Any service not mentioned in the technical sheet of the circuit d: Duration rental/return: The Renter must return the Bike(s) or Scooters and the Accessories to the previously agreed point of departure or recovery, on the dates and times indicated. If the Tenant wishes to extend the duration of the rental and modify this date, he must inform RBL&LBS and obtain its prior agreement. No refund will be made if the Renter returns the Bike(s) or Scooter(s) and the Accessories before the scheduled rental end date. Any late return will result in the application of a fixed penalty equal to the rate of one day's rental per half-day or day of delay. The equipment must be returned in working order and in a reasonable state of cleanliness. RBL&LBS reserves the right to apply the scale of repairs and maintenance in the appendix. e: Guarantee / Guarantee deposit As a guarantee of the proper execution of his obligations by the Renter, the latter must pay a guarantee or Guarantee deposit to RBL&LBS in the amount of 600 euros per Bike or Scooter by bank card and leave a piece identity during the rental period. Photocopies will not be accepted – the name of the credit card and the identity document must match. This deposit is not collected during the rental period. Upon return of the Rented Goods, the deposit is returned to the tenant after deduction of any damage provided for in article 7. By express agreement, the security deposit is allocated to RBL&LBS in full ownership up to the sums owed by the Tenant to RBL&LBS in the case where the Tenant does not pay any sum due to RBL&LBS when due. The Tenant authorizes the Lessor to deduct from the deposit the sums due: as compensation for damage and theft, the costs of which are set out in the appendix: "nomenclature of damaged parts" as compensation for late return of the Rented Goods. is expressly agreed that the amount of the deposit cannot in any case constitute a limit of guarantee, the lessor retaining, if necessary, the right to pursue the tenant in order to obtain full compensation for his damage. f. Availability To ensure better availability of bicycles or scooters, we recommend that you make a reservation request for a service marketed by RBL&LBS at least 48 hours in advance (working days) and for a reservation with support, it is recommended to make the reservation request at least 5 working days before the desired departure in order to guarantee the availability and feasibility of tours with guides. g: Accompaniment The guide decides the pace of the visit, the breaks and the itinerary, which he will adapt according to the capacity of the participants. The guide reserves the right to cancel the visit, or modify the route if safety requires it or at the request of the participants. The price of the tours includes only the guided service and the chosen bike. Personal expenses as well as meals and snacks are not included. Article 4: Condition of VAEs and Accessories, maintenance and repair The tenant acknowledges having received the Rented Goods in good working order with the basic equipment which includes the bicycle or scooter, helmet, anti-theft device and repair kit . It is also equipped with a key and a charger if the electric bike rental is longer than three days. He declares that he personally had complete freedom to verify the Rented Goods and choose them in accordance with his needs. The tenant undertakes to return the Rented Goods in the condition in which he rented them, except for normal wear and tear. The tires are in good condition and without cuts. In the event of deterioration of one of them for a cause other than normal wear and tear, the Renter undertakes to replace it with a new tire of the same brand, same characteristics and same dimensions. Any damage or reservation to the provision or return of the Bike(s) or scooter(s) and Accessories must be mentioned in the rental contract. Routine maintenance of the Bike(s) or scooter(s) as planned according to the manufacturer's maintenance requirements is carried out by RBL&LBS. Repairs, exchanges of parts or tires resulting from normal wear are the responsibility of charge of RBL&LBS and will be carried out by it. Repairs, exchanges of parts or supplies and/or accessories resulting from negligence or fault of the Renter or any approved users always remain the responsibility of the Renter according to the pricing set out in the appendix. In the event of immobilization, the Bike(s) and Accessories will then be returned to the dedicated Rental point, by the Renter and at his expense which will include removal and transport costs. In this case, the Rental continues to run normally and all subsequent obligations of the Tenant remain in force. Article 5: Conditions of use of the Bike(s) or Scooter(s) and Accessories From the time the Bike(s) or scooter(s) and Accessories are made available, the Renter has custody of them and is responsible for them. sole responsibility as well as the consequences that may result from its/their use. RBL&LBS undertakes to provide bicycles/scooters and their accessories in perfect working condition. Both parties agree in advance on the condition of the bike or scooter. The Renter is solely responsible for violations of the Highway Code relating to the driving or keeping of the Bicycle(s) or scooter(s) and Accessories, or any other violation of legislative, tax and regulatory provisions. in force, committed during the duration of the contract. The Tenant is responsible for fines, reports and infractions and undertakes to reimburse the amount to RBL&LBS if the latter is required to pay in advance or if the infraction occurs after the rental. In the event of intervention by RBL&LBS in the payment of these fines, fines or fines, it will invoice the Tenant a fixed amount of 25 Euros per intervention as administrative costs. The Renter undertakes to take all measures to avoid deterioration, theft or fraudulent removal of the Bike(s) or Scooter(s) and Accessories. In particular, he undertakes, when the Bicycle(s) and Accessories is/are parked, to attach it to a fixed element using the anti-theft device provided by RBL&LBS. The Renter uses the Bikes or Scooters and Accessories in a good manner and taking all the precautions that RBL&LBS is entitled to expect. The Renter acknowledges having received and read the handling of the electrically assisted bicycle and in particular the instructions on recharging; also the proper handling and use of other bicycles or scooters made available as part of the rental chosen by the Renter. The Renter undertakes to respect the following instructions: The transport of a person on the luggage rack is strictly prohibited. Children (maximum weight of 22 kg) must be transported on a child seat (if the Renter opts for). Baskets (if the Renter opts for) are reserved for the transport of non-bulky objects, up to 2 kg; The Renter undertakes not to modify or add anything to the Bikes or Scooters and the Accessories. The Renter acknowledges having taken note of the fact that RBL&LBS provides helmets for each rented bicycle or scooter and very strongly advises adults to wear helmets, for safety reasons. Concerning minors under the age of 12, wearing a helmet has been compulsory since March 22, 2017. RBL&LBS cannot be held responsible in the event of the customer's refusal to wear a helmet. The Bicycle(s) or scooter(s) and its Accessories must not be used in an abnormal manner, in particular: off roadways (excluding mountain bikes and electric mountain bikes); for the transport of passengers onerous title; for subletting; for towing or pulling any object, apart from those rented by RBL&LBS; for the transport of a passenger, except transport of a young child provided that a seat child or approved trailer/carriage is installed by RBL&LBS. for the transport of flammable, explosive, corrosive, oxidizing, radioactive materials or sources of ionizing radiation. The bike(s) or scooter(s) and the Accessories must be returned in the same working condition and appearance as when they were made available, with the tires in good condition. Failing this, any costs of repairing the Bike(s) or scooter and the Accessories will be borne by the Renter. If the Renter wishes to transport the Bicycle or scooter and its accessories by his own means, RBL&LBS declines all responsibility for the operation and safety of the bicycle or scooter after loading. Also, the Renter must: inform RBL&LBS in advance, test the equipment before loading it, establish a precise inventory of the premises with photos, ensure that the rented Bike(s) are not damaged. not damaged during transport using appropriate means. When renting a 50cc or 125cc scooter, the rental company provides the two wheels as well as a helmet per person up to a limit of two helmets per scooter. The rental company also provides the user with CE standard approved gloves. Article 6 - Conditions of Use, custody and return of Accessories Installation and removal of Accessories are carried out by RBL&LBS upon taking possession and returning them. From the moment the Accessories are made available, the Renter has custody of the Accessories and is solely responsible for them and the consequences that may result from their use. The Renter undertakes to take all measures to avoid deterioration, theft or fraudulent removal of the Accessories. He is responsible in the event of theft, damage or loss of Accessories. The Renter uses the Accessories in compliance with the regulations, as a good father and taking all the precautions that LBS&RBL is entitled to expect. The Accessories must be returned in the same condition as when they were made available. Failing this, any repair costs will be borne by the Tenant. The rental is granted for the fixed period appearing on the rental contract. No refund will be made if the Renter returns the accessory(s) before the scheduled rental end date. The rental company undertakes to make available all legal articles mentioned in the highway code. The user undertakes to respect the highway code as well as the necessary equipment. Article 7: Liability – Damage to rented property – Theft Bicycle rental: The Renter is responsible for damage he causes when using the Bicycle(s) or scooter(s) and Accessories. The Lessor's liability cannot be called into question for damage suffered or caused by the Bike(s) and the Accessories, unless it is proven that this damage is due to an internal defect or a fault of maintenance of the Bike(s) or scooter(s) and Accessories. The tenant declares to be the holder of personal civil liability insurance which guarantees the liability incurred during the use of the rented Goods both by himself, the people in his care and his employees. The tenant therefore does not benefit from any coverage for damage suffered by the rented item and is personally liable for said damage, breakage, loss and theft. Loss of electric bike keys: €50 Scooter rental: At the time of departure, the Renter must present the original of his motorcycle license, an international license for foreign nationals (certificates of loss or theft as well as driving licenses not translated are not accepted) and, an identity document (national identity card for French nationals, passport for foreigners) as well as proof of address less than 3 months old clearly mentioning the name of the tenant. If the Renter does not meet the age and/or driving license requirements, or any other requirement requested by the lessor and appearing in these general rental conditions, the Lessor would not be required to rent the rental. motorbike. The rental would then be canceled and cancellation fees corresponding to 30% of the rental amount and services would be billed to the Renter. In the event of breakage: the tenant undertakes to return the damaged equipment and it must be recognizable and complete. Damage suffered by the equipment will be invoiced to the tenant according to the current rate annexed to this contract. In the event of theft and loss of equipment, the theft and loss of equipment are not covered. Consequently, the equipment will be invoiced to the tenant on the basis of its new value after deduction of obsolescence (confers obsolescence item of 20% per year). The deposit will be used to cover part or all of the damage. An invoice will be provided to the tenant so that he can possibly present it to his personal insurer. Article 8 - Obligations of the Tenant in the event of an accident or theft The Tenant undertakes to notify RBL&LBS of the incident, in all cases, as soon as possible and at the latest within 24 hours (twenty-four hours) of the occurrence of the disaster. The Tenant further undertakes: In the event of an accident, to send within 48 hours (forty-eight hours), or 2 working days (two days) to RBL&LBS, even in the event of only material damage suffered by the RBL&LBS Bicycle(s) or scooter(s) and Accessories, the original of the amicable report duly and legibly completed (failing this, the claim declaration including all useful details on the circumstances of the loss, the contact details of the driver of the Bicycle(s) ) or scooter(s), those of the opponent and his insurer as well as those of witnesses, damage suffered by the Vehicle(s) and/or accessories) In the event of theft of the Bicycle(s) and Accessories, of vandalism, the Tenant is required to report the theft or vandalism as soon as the damage or disappearance is noticed to the police or gendarmerie authorities, to declare and provide the certificate of filing of the complaint to RBL&LBS within 48 hours (forty- eight hours) or 2 working days (two days) from the detection of damage or disappearance. In the event of theft from inside a vehicle, a report must have been sent to the automobile insurer of the vandalized vehicle. In all cases, a copy of this declaration as well as a copy of the general and specific conditions of the automobile insurance of the vehicle concerned must be sent to the broker. On request, any supporting documentation may be requested from the Renter to justify the loss. The Renter who is in bad faith, exaggerates the amount of damage, claims to have destroyed objects or property that did not exist at the time of the disaster, conceals or removes all or part of the objects taken into account, uses fraudulent means or documents as justification. inaccurate, is forfeited of any right to warranty for the loss in question. Article 9: Guarantee duration and exclusions The guarantee takes effect on the date and time of provision of the rented goods. The warranty automatically ends at the end of the rental period. Excluded are: Theft without break-inTheft on public roads, including for Bicycle(s) or scooter(s) and Accessories in vehicles, on trailers, on roof racks or on bicycle racksTheft on trailers, roof racks, bicycle carrier unless the cycle is attached to the trailer, the roof rack or the bicycle carrier by a U-type lock, chain or articulated, Damage resulting from use that does not comply with the manufacturers' standards of use ; as well as those resulting from an inherent defect, a lack of maintenance or a malfunction of the objects taken care of, Damage caused by alcoholism, use of medication, drugs, narcotics not medically prescribed, The fault of the tenant or user, if it is intentional or fraudulent. In this case, RBL&LBS will issue an invoice for the amount of the damaged or stolen equipment, after application of the discount linked to obsolescence in application of article 13. Article 10: Assistance from the Lessor The lessee rents the Bike or scooter in perfect condition. walk. A repair kit is provided for each bicycle or scooter rental to deal with the event of a puncture. The tenant is therefore responsible for returning the Bike or scooter to the departure or return rental point previously agreed between the Renter and RBL&LBS. However, the tenant can benefit from assistance from the Lessor in the event of bike breakage, incident or accident to repatriate the bike or scooter to the point of departure depending on availability and the assistance required by the Lessee. Repatriation assistance is free in the event of problems inherent to the bicycle, linked to poor maintenance or a manufacturing defect. Apart from these cases of support, problems such as derailment, battery exhaustion, puncture, breakage as a result of improper use are not covered. In these cases, the tenant will bear the cost fixed at a flat rate of 150 Euros including tax per intervention. This assistance is possible during RBL&LBS opening hours, or outside opening hours but with an additional cost set at 50 Euros including tax and depending on RBL&LBS availability. It is geographically limited to roads accessible to motor vehicles and within a radius of 30 km around the nearest agency. Failing this, the tenant will make his best efforts to reach an accessible route. Article 11: Authorization to publish photographs During the rental, photographs of the Tenants may be taken. The Renter is informed and accepts that photographs in which he appears may be published by RBL&LBS on its website and on social networks such as Facebook, Instagram, Twitter, Tripadvisor, GetYourGuide, Bokùn, etc., for promotional purposes . The Renter who does not wish photographs in which he appears to be published by RBL&LBS on its website must inform RBL&LBS before the start of the service or subsequently by sending an e-mail to the following address rent.bike. luberon@gmail.com Article 12: Miscellaneous provisions In the event of non-performance by the Tenant of any of its contractual obligations, RBL&LBS may automatically terminate the rental in advance, without prejudice to any other rights. This contract is subject to French law. Articles 13: Definitions Accident: Any sudden, unforeseen event external to the damaged property and constituting the cause of the damage. Accidental material damage: Any deterioration or destruction of the Bicycle(s) and Accessories following an accident or fall with or without an identified third party. Theft: Any sudden and unforeseen event resulting in the total disappearance of the Bike(s) or scooter(s) and Accessories mentioned on the rental contract Break-in: Force or destruction of the referenced anti-theft device linking the cycle to a fixed point of attachment on the public highway. Referenced lock: For all cycles a U-type lock, a chain-type lock, an articulated-type lock, a cable-type lock of at least 10 mm in diameter. Obsolete: A discount is applied to the value of new equipment, after deducting the VAT in force at the time of acquisition, the discount is set at 20% per year. Article 14: Data Protection Law In application of Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms amended by Law No. 2004 -801 of August 6, 2004, the Tenant is informed and accepts that: His personal data transmitted may be used for the purposes of investigations, analyzes or within the framework of commercial operations by RBL&LBS. He benefits, in accordance with the aforementioned law, from a right of access, modification and withdrawal of data concerning him, upon simple request to the company Rent Bike Luberon or Luberon Bike Shop at the following addresses: rent.bike.luberon@gmail.com or contact@luberonbikeshop.comAccording to the law with regard to collection personal data, we inform you that we only collect the following data: Your first and last name Your email address Your telephone number Your Country of origin The type of reservation you made with RBL&LBS Article 15: Dispute In the event of any dispute relating to the execution, interpretation or termination of this contract, the competent Court will be that of the head office of the rental company Aix en Provence to which the parties attribute exclusive jurisdiction. It is possible to resort to a consumer mediator if necessary. Done in Bonnieux, March 6, 2019 ANNEXES: Nomenclature of damaged parts in € including tax Repair and exchange of parts: Labor cost €50 (i.e. 1 hour) for technical interventions on complex products Labor cost €25 (i.e. 1/2 hour) for technical interventions on non-complex products Washing: €5 Bike: Depends on the model rented, maximum price of €4199 Battery: €350 Fork: €80 Suspension fork: €350 Crankset: €50 Front wheel: 100€ Rear wheel: 120€ Controller/Speed: 20€ Handlebar: 45€ Controller: 150€ Derailleur: 55€ Electrical wiring: 50€ Hydraulic brake system: 80€ Tires: 25€ Brake disc: 40€ Saddle: 30 € Chain: €25 Handlebar grip: €30 Front and rear V BRAKE brakes: €25 Brake lever: €25 Mudguard: €20 Chain guard: €15 Front lighting: €38 Rear lighting: €25 Reflector: €5 Pedal: €25 Kickstand: €25 Wireless meter: €40 Accessories to replace in the event of damage: Child seat: €75 Luggage trailer: €75 Child trailer: €280 Bosch display: €110 Basket: €35 Lock: €20 Anti-theft chain: €25 Bell: €5 Helmet: €40 Yellow vest: €12 Anti-puncture bomb: €6.50 GPS: €150 Tensioner: €8 Frame lock: €49.90 Bag: €75 Loss of keys electric bikes: €50

Article 1: Purpose of the contract The purpose of these general rental conditions is to determine the terms of rental of the different types of scooters and bicycles (hereinafter referred to as bicycles the different models available for rental: Electric Assisted Bikes, Muscular Bikes, scooters (Kisbee 50cc and Honda 125cc) and any accessories (hereinafter referred to as the “Accessories”) through a rental contract concluded between Rent Bike Luberon and Luberon Bike Shop (hereinafter referred to as “RBL&LBS” or the "Renter") and the customer (hereinafter referred to as the "Renter") Article 2: The Renter In order to benefit from the rental contract, the signatory must be of legal age and declare themselves capable of cycling or driving. of a scooter and have no medical contraindications. Persons other than the Renter may be authorized to use the Bicycles or scooters and Accessories provided that their identity is precisely indicated in the rental contract, and that they they meet the same conditions as the Tenant, including in the case of minor children, and whose legal guardian is the signatory of the contract. Apart from the Renter and any approved users, no one is authorized to use the Bicycles or Scooters and the Accessories. Article 3: Rental terms: reservation, payment, prices, duration, deposit, availability, support a: Reservations The Renter can make reservations via the website www.rentbikescooterluberon.com or www.luberonbikeshop.com, at the point of Rental, by email or by phone. The reservation is only effective after confirmation from the Lessor by email and payment by the Lessee of a minimum deposit of 30% of the rental amount. If the Lessor were to refuse the reservation, any financial transaction would be canceled and the Renter's bank account would not be debited. The lessor undertakes to respond to emails within 5 working days. In the event of cancellation: 14 days before the start of the rental RBL&LBS reserves the right to keep the 30% deposit received during the reservation as compensation 4 days before the start of the rental, RBL&LBS reserves the right to claim cancellation fees in the amount of 100% of the total amount of the reservation. Cancellation fees will not be paid when the cancellation is caused by the duly justified illness of the Renter, or in the event of proven detestable weather conditions (mistral with gusts of more than 80km/h, rain or snow storm). RBL&LBS will not reimburse the rental but undertakes to offer you other rental dates depending on the availability of the equipment and the reservations already in place. b: Rental/payment terms/Payment methods: The Renter goes to a previously identified rental point and signs a rental contract in which he acknowledges having read the general rental conditions and accepts them. When signing the contract, the Tenant provides the necessary supporting documents (valid identity card or passport) and provides a deposit (see below). Payment for the rental (hereinafter the “Rental”) is made at the time of collection of the Bikes and Accessories, by credit card, checks, ANCV Checks (for a minimum of €60) or cash. In the same way, any other sums possibly due for the rental (deductibles, any rental extensions not subscribed to at the start of the rental period, repairs, etc.) will be payable upon return also by bank card, checks, ANCV checks or cash. At the time of delivery of the Bicycles and Accessories, an inventory will be carried out and signed jointly between RBL&LBS and the Renter. c: Prices: RBL&LBS provides the Tenant with one or more bicycles and/or scooters as well as their accessories under the pricing conditions in force on the day the rental contract is signed. These prices are described on the website www.rentbikescooterluberon.com or www.luberonbikeshop.com or at a dedicated rental point and according to defined time slots. Rental rates are subject to change before each season. Concerning the tourist circuits offered by RBL&LBS: In general, the prices do not include (unless otherwise specified in the detailed technical sheet of your circuit): Personal expenses Drinks Meals or snacks Any service not mentioned in the technical sheet of the circuit d: Duration rental/return: The Renter must return the Bike(s) or Scooters and the Accessories to the previously agreed point of departure or recovery, on the dates and times indicated. If the Tenant wishes to extend the duration of the rental and modify this date, he must inform RBL&LBS and obtain its prior agreement. No refund will be made if the Renter returns the Bike(s) or Scooter(s) and the Accessories before the scheduled rental end date. Any late return will result in the application of a fixed penalty equal to the rate of one day's rental per half-day or day of delay. The equipment must be returned in working order and in a reasonable state of cleanliness. RBL&LBS reserves the right to apply the scale of repairs and maintenance in the appendix. e: Guarantee / Guarantee deposit As a guarantee of the proper execution of his obligations by the Renter, the latter must pay a guarantee or Guarantee deposit to RBL&LBS in the amount of 600 euros per Bike or Scooter by bank card and leave a piece identity during the rental period. Photocopies will not be accepted – the name of the credit card and the identity document must match. This deposit is not collected during the rental period. Upon return of the Rented Goods, the deposit is returned to the tenant after deduction of any damage provided for in article 7. By express agreement, the security deposit is allocated to RBL&LBS in full ownership up to the sums owed by the Tenant to RBL&LBS in the case where the Tenant does not pay any sum due to RBL&LBS when due. The Tenant authorizes the Lessor to deduct from the deposit the sums due: as compensation for damage and theft, the costs of which are set out in the appendix: "nomenclature of damaged parts" as compensation for late return of the Rented Goods. is expressly agreed that the amount of the deposit cannot in any case constitute a limit of guarantee, the lessor retaining, if necessary, the right to pursue the tenant in order to obtain full compensation for his damage. f. Availability To ensure better availability of bicycles or scooters, we recommend that you make a reservation request for a service marketed by RBL&LBS at least 48 hours in advance (working days) and for a reservation with support, it is recommended to make the reservation request at least 5 working days before the desired departure in order to guarantee the availability and feasibility of tours with guides. g: Accompaniment The guide decides the pace of the visit, the breaks and the itinerary, which he will adapt according to the capacity of the participants. The guide reserves the right to cancel the visit, or modify the route if safety requires it or at the request of the participants. The price of the tours includes only the guided service and the chosen bike. Personal expenses as well as meals and snacks are not included. Article 4: Condition of VAEs and Accessories, maintenance and repair The tenant acknowledges having received the Rented Goods in good working order with the basic equipment which includes the bicycle or scooter, helmet, anti-theft device and repair kit . It is also equipped with a key and a charger if the electric bike rental is longer than three days. He declares that he personally had complete freedom to verify the Rented Goods and choose them in accordance with his needs. The tenant undertakes to return the Rented Goods in the condition in which he rented them, except for normal wear and tear. The tires are in good condition and without cuts. In the event of deterioration of one of them for a cause other than normal wear and tear, the Renter undertakes to replace it with a new tire of the same brand, same characteristics and same dimensions. Any damage or reservation to the provision or return of the Bike(s) or scooter(s) and Accessories must be mentioned in the rental contract. Routine maintenance of the Bike(s) or scooter(s) as planned according to the manufacturer's maintenance requirements is carried out by RBL&LBS. Repairs, exchanges of parts or tires resulting from normal wear are the responsibility of charge of RBL&LBS and will be carried out by it. Repairs, exchanges of parts or supplies and/or accessories resulting from negligence or fault of the Renter or any approved users always remain the responsibility of the Renter according to the pricing set out in the appendix. In the event of immobilization, the Bike(s) and Accessories will then be returned to the dedicated Rental point, by the Renter and at his expense which will include removal and transport costs. In this case, the Rental continues to run normally and all subsequent obligations of the Tenant remain in force. Article 5: Conditions of use of the Bike(s) or Scooter(s) and Accessories From the time the Bike(s) or scooter(s) and Accessories are made available, the Renter has custody of them and is responsible for them. sole responsibility as well as the consequences that may result from its/their use. RBL&LBS undertakes to provide bicycles/scooters and their accessories in perfect working condition. Both parties agree in advance on the condition of the bike or scooter. The Renter is solely responsible for violations of the Highway Code relating to the driving or keeping of the Bicycle(s) or scooter(s) and Accessories, or any other violation of legislative, tax and regulatory provisions. in force, committed during the duration of the contract. The Tenant is responsible for fines, reports and infractions and undertakes to reimburse the amount to RBL&LBS if the latter is required to pay in advance or if the infraction occurs after the rental. In the event of intervention by RBL&LBS in the payment of these fines, fines or fines, it will invoice the Tenant a fixed amount of 25 Euros per intervention as administrative costs. The Renter undertakes to take all measures to avoid deterioration, theft or fraudulent removal of the Bike(s) or Scooter(s) and Accessories. In particular, he undertakes, when the Bicycle(s) and Accessories is/are parked, to attach it to a fixed element using the anti-theft device provided by RBL&LBS. The Renter uses the Bikes or Scooters and Accessories in a good manner and taking all the precautions that RBL&LBS is entitled to expect. The Renter acknowledges having received and read the handling of the electrically assisted bicycle and in particular the instructions on recharging; also the proper handling and use of other bicycles or scooters made available as part of the rental chosen by the Renter. The Renter undertakes to respect the following instructions: The transport of a person on the luggage rack is strictly prohibited. Children (maximum weight of 22 kg) must be transported on a child seat (if the Renter opts for). Baskets (if the Renter opts for) are reserved for the transport of non-bulky objects, up to 2 kg; The Renter undertakes not to modify or add anything to the Bikes or Scooters and the Accessories. The Renter acknowledges having taken note of the fact that RBL&LBS provides helmets for each rented bicycle or scooter and very strongly advises adults to wear helmets, for safety reasons. Concerning minors under the age of 12, wearing a helmet has been compulsory since March 22, 2017. RBL&LBS cannot be held responsible in the event of the customer's refusal to wear a helmet. The Bicycle(s) or scooter(s) and its Accessories must not be used in an abnormal manner, in particular: off roadways (excluding mountain bikes and electric mountain bikes); for the transport of passengers onerous title; for subletting; for towing or pulling any object, apart from those rented by RBL&LBS; for the transport of a passenger, except transport of a young child provided that a seat child or approved trailer/carriage is installed by RBL&LBS. for the transport of flammable, explosive, corrosive, oxidizing, radioactive materials or sources of ionizing radiation. The bike(s) or scooter(s) and the Accessories must be returned in the same working condition and appearance as when they were made available, with the tires in good condition. Failing this, any costs of repairing the Bike(s) or scooter and the Accessories will be borne by the Renter. If the Renter wishes to transport the Bicycle or scooter and its accessories by his own means, RBL&LBS declines all responsibility for the operation and safety of the bicycle or scooter after loading. Also, the Renter must: inform RBL&LBS in advance, test the equipment before loading it, establish a precise inventory of the premises with photos, ensure that the rented Bike(s) are not damaged. not damaged during transport using appropriate means. When renting a 50cc or 125cc scooter, the rental company provides the two wheels as well as a helmet per person up to a limit of two helmets per scooter. The rental company also provides the user with CE standard approved gloves. Article 6 - Conditions of Use, custody and return of Accessories Installation and removal of Accessories are carried out by RBL&LBS upon taking possession and returning them. From the moment the Accessories are made available, the Renter has custody of the Accessories and is solely responsible for them and the consequences that may result from their use. The Renter undertakes to take all measures to avoid deterioration, theft or fraudulent removal of the Accessories. He is responsible in the event of theft, damage or loss of Accessories. The Renter uses the Accessories in compliance with the regulations, as a good father and taking all the precautions that LBS&RBL is entitled to expect. The Accessories must be returned in the same condition as when they were made available. Failing this, any repair costs will be borne by the Tenant. The rental is granted for the fixed period appearing on the rental contract. No refund will be made if the Renter returns the accessory(s) before the scheduled rental end date. The rental company undertakes to make available all legal articles mentioned in the highway code. The user undertakes to respect the highway code as well as the necessary equipment. Article 7: Liability – Damage to rented property – Theft Bicycle rental: The Renter is responsible for damage he causes when using the Bicycle(s) or scooter(s) and Accessories. The Lessor's liability cannot be called into question for damage suffered or caused by the Bike(s) and the Accessories, unless it is proven that this damage is due to an internal defect or a fault of maintenance of the Bike(s) or scooter(s) and Accessories. The tenant declares to be the holder of personal civil liability insurance which guarantees the liability incurred during the use of the rented Goods both by himself, the people in his care and his employees. The tenant therefore does not benefit from any coverage for damage suffered by the rented item and is personally liable for said damage, breakage, loss and theft. Loss of electric bike keys: €50 Scooter rental: At the time of departure, the Renter must present the original of his motorcycle license, an international license for foreign nationals (certificates of loss or theft as well as driving licenses not translated are not accepted) and, an identity document (national identity card for French nationals, passport for foreigners) as well as proof of address less than 3 months old clearly mentioning the name of the tenant. If the Renter does not meet the age and/or driving license requirements, or any other requirement requested by the lessor and appearing in these general rental conditions, the Lessor would not be required to rent the rental. motorbike. The rental would then be canceled and cancellation fees corresponding to 30% of the rental amount and services would be billed to the Renter. In the event of breakage: the tenant undertakes to return the damaged equipment and it must be recognizable and complete. Damage suffered by the equipment will be invoiced to the tenant according to the current rate annexed to this contract. In the event of theft and loss of equipment, the theft and loss of equipment are not covered. Consequently, the equipment will be invoiced to the tenant on the basis of its new value after deduction of obsolescence (confers obsolescence item of 20% per year). The deposit will be used to cover part or all of the damage. An invoice will be provided to the tenant so that he can possibly present it to his personal insurer. Article 8 - Obligations of the Tenant in the event of an accident or theft The Tenant undertakes to notify RBL&LBS of the incident, in all cases, as soon as possible and at the latest within 24 hours (twenty-four hours) of the occurrence of the disaster. The Tenant further undertakes: In the event of an accident, to send within 48 hours (forty-eight hours), or 2 working days (two days) to RBL&LBS, even in the event of only material damage suffered by the RBL&LBS Bicycle(s) or scooter(s) and Accessories, the original of the amicable report duly and legibly completed (failing this, the claim declaration including all useful details on the circumstances of the loss, the contact details of the driver of the Bicycle(s) ) or scooter(s), those of the opponent and his insurer as well as those of witnesses, damage suffered by the Vehicle(s) and/or accessories) In the event of theft of the Bicycle(s) and Accessories, of vandalism, the Tenant is required to report the theft or vandalism as soon as the damage or disappearance is noticed to the police or gendarmerie authorities, to declare and provide the certificate of filing of the complaint to RBL&LBS within 48 hours (forty- eight hours) or 2 working days (two days) from the detection of damage or disappearance. In the event of theft from inside a vehicle, a report must have been sent to the automobile insurer of the vandalized vehicle. In all cases, a copy of this declaration as well as a copy of the general and specific conditions of the automobile insurance of the vehicle concerned must be sent to the broker. On request, any supporting documentation may be requested from the Renter to justify the loss. The Renter who is in bad faith, exaggerates the amount of damage, claims to have destroyed objects or property that did not exist at the time of the disaster, conceals or removes all or part of the objects taken into account, uses fraudulent means or documents as justification. inaccurate, is forfeited of any right to warranty for the loss in question. Article 9: Guarantee duration and exclusions The guarantee takes effect on the date and time of provision of the rented goods. The warranty automatically ends at the end of the rental period. Excluded are: Theft without break-inTheft on public roads, including for Bicycle(s) or scooter(s) and Accessories in vehicles, on trailers, on roof racks or on bicycle racksTheft on trailers, roof racks, bicycle carrier unless the cycle is attached to the trailer, the roof rack or the bicycle carrier by a U-type lock, chain or articulated, Damage resulting from use that does not comply with the manufacturers' standards of use ; as well as those resulting from an inherent defect, a lack of maintenance or a malfunction of the objects taken care of, Damage caused by alcoholism, use of medication, drugs, narcotics not medically prescribed, The fault of the tenant or user, if it is intentional or fraudulent. In this case, RBL&LBS will issue an invoice for the amount of the damaged or stolen equipment, after application of the discount linked to obsolescence in application of article 13. Article 10: Assistance from the Lessor The lessee rents the Bike or scooter in perfect condition. walk. A repair kit is provided for each bicycle or scooter rental to deal with the event of a puncture. The tenant is therefore responsible for returning the Bike or scooter to the departure or return rental point previously agreed between the Renter and RBL&LBS. However, the tenant can benefit from assistance from the Lessor in the event of bike breakage, incident or accident to repatriate the bike or scooter to the point of departure depending on availability and the assistance required by the Lessee. Repatriation assistance is free in the event of problems inherent to the bicycle, linked to poor maintenance or a manufacturing defect. Apart from these cases of support, problems such as derailment, battery exhaustion, puncture, breakage as a result of improper use are not covered. In these cases, the tenant will bear the cost fixed at a flat rate of 150 Euros including tax per intervention. This assistance is possible during RBL&LBS opening hours, or outside opening hours but with an additional cost set at 50 Euros including tax and depending on RBL&LBS availability. It is geographically limited to roads accessible to motor vehicles and within a radius of 30 km around the nearest agency. Failing this, the tenant will make his best efforts to reach an accessible route. Article 11: Authorization to publish photographs During the rental, photographs of the Tenants may be taken. The Renter is informed and accepts that photographs in which he appears may be published by RBL&LBS on its website and on social networks such as Facebook, Instagram, Twitter, Tripadvisor, GetYourGuide, Bokùn, etc., for promotional purposes . The Renter who does not wish photographs in which he appears to be published by RBL&LBS on its website must inform RBL&LBS before the start of the service or subsequently by sending an e-mail to the following address rent.bike. luberon@gmail.com Article 12: Miscellaneous provisions In the event of non-performance by the Tenant of any of its contractual obligations, RBL&LBS may automatically terminate the rental in advance, without prejudice to any other rights. This contract is subject to French law. Articles 13: Definitions Accident: Any sudden, unforeseen event external to the damaged property and constituting the cause of the damage. Accidental material damage: Any deterioration or destruction of the Bicycle(s) and Accessories following an accident or fall with or without an identified third party. Theft: Any sudden and unforeseen event resulting in the total disappearance of the Bike(s) or scooter(s) and Accessories mentioned on the rental contract Break-in: Force or destruction of the referenced anti-theft device linking the cycle to a fixed point of attachment on the public highway. Referenced lock: For all cycles a U-type lock, a chain-type lock, an articulated-type lock, a cable-type lock of at least 10 mm in diameter. Obsolete: A discount is applied to the value of new equipment, after deducting the VAT in force at the time of acquisition, the discount is set at 20% per year. Article 14: Data Protection Law In application of Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms amended by Law No. 2004 -801 of August 6, 2004, the Tenant is informed and accepts that: His personal data transmitted may be used for the purposes of investigations, analyzes or within the framework of commercial operations by RBL&LBS. He benefits, in accordance with the aforementioned law, from a right of access, modification and withdrawal of data concerning him, upon simple request to the company Rent Bike Luberon or Luberon Bike Shop at the following addresses: rent.bike.luberon@gmail.com or contact@luberonbikeshop.comAccording to the law with regard to collection personal data, we inform you that we only collect the following data: Your first and last name Your email address Your telephone number Your Country of origin The type of reservation you made with RBL&LBS Article 15: Dispute In the event of any dispute relating to the execution, interpretation or termination of this contract, the competent Court will be that of the head office of the rental company Aix en Provence to which the parties attribute exclusive jurisdiction. It is possible to resort to a consumer mediator if necessary. Done in Bonnieux, March 6, 2019 ANNEXES: Nomenclature of damaged parts in € including tax Repair and exchange of parts: Labor cost €50 (i.e. 1 hour) for technical interventions on complex products Labor cost €25 (i.e. 1/2 hour) for technical interventions on non-complex products Washing: €5 Bike: Depends on the model rented, maximum price of €4199 Battery: €350 Fork: €80 Suspension fork: €350 Crankset: €50 Front wheel: 100€ Rear wheel: 120€ Controller/Speed: 20€ Handlebar: 45€ Controller: 150€ Derailleur: 55€ Electrical wiring: 50€ Hydraulic brake system: 80€ Tires: 25€ Brake disc: 40€ Saddle: 30 € Chain: €25 Handlebar grip: €30 Front and rear V BRAKE brakes: €25 Brake lever: €25 Mudguard: €20 Chain guard: €15 Front lighting: €38 Rear lighting: €25 Reflector: €5 Pedal: €25 Kickstand: €25 Wireless meter: €40 Accessories to replace in the event of damage: Child seat: €75 Luggage trailer: €75 Child trailer: €280 Bosch display: €110 Basket: €35 Lock: €20 Anti-theft chain: €25 Bell: €5 Helmet: €40 Yellow vest: €12 Anti-puncture bomb: €6.50 GPS: €150 Tensioner: €8 Frame lock: €49.90 Bag: €75 Loss of keys electric bikes: €50